Page updated: June 13, 2022
In the event of an emergency enroute, contact your sponsor or the military personnel office at the nearest military installation for help in notifying your gaining organization. If you do not know the extension number, you can contact your unit through the Osan base operator, DSN 315-784-1110 or by calling commercially to 011-82-31-661-1110. If you cannot reach your unit, please contact the base Military Personnel Flight's (MPF) Customer Service Section at DSN 315-784-1845. If upon your arrival, your sponsor fails to meet you, also call that number for assistance. If you arrive after duty hours, report to the billeting office, Bldg 771, DSN 315-784-1844. The billeting office is designated as the 24-hr arrival point and may assist you in contacting your sponsor.
If luggage is lost, you will need to file a claim before leaving airport. The airline will deliver it to the respective base. However, they will only deliver it to the gate. Member will have to ensure they have a contact phone number for the airlines to arrange an approximate time to meet at the gate for the exchange.
Effective 1 October 2021, official travel must be conducted with a Special Issuance Passport (SIP). This requirement applies to command sponsored dependents and DoD civilian employees on government funded travel to Korea, Japan, and Germany. A No-Fee Regular Passport is a type of SIP and is what will apply to the majority of dependents and civilians arriving to and departing from the Republic of Korea on official travel.
As a temporary measure, a memorandum from a DoD Passport Agent stating that a SIP application was submitted prior to departure from the point of origin can be accepted along with a Regular Passport (Tourist). The memorandum must identify each applicant, date of submission, country of travel for PCS, TDY or TAD, and DoD VPAS ID. Official travel conducted with a Regular Passport (Tourist) with memorandum (in lieu of a SIP), will expire on 30 September 2021.
For COVID-19 information, click the link to go to the webpage, HERE.
You can request an mailbox up to 90 days prior to your arrival. Send a copy of your orders to your sponsor or email to 51FSS.FSVP.OsanPostOffice@us.af.mil. The Post Office will assign a mailbox number to your sponsor or respond to your email. The combination to your mailbox will be given after you arrive and inprocess with them.
If you do not receive a post office box prior to arrival, you can forward your mail to general delivery. Send to the address below.
PSC 3, GENERAL DELIVERY
APO AP 96266
Effective 23 July 2021: New Service Animal and Emotional Support Animal (ESA) Guidance (DoDI 4515.13, Air Transportation Eligbility): “ESAs are now considered ‘pets’”. For more information, access the following:
AMC Pet Brochure August 2022
OUSD Transportation of Service Animals on DoD Aircraft, 23 July 2021
DoDI 4515.13, Air Transportation Eligibility, defines ESAs as “pets”. This change limits each family to two (2) pets, regardless of each pet’s ESA status.
Pets are dogs and cats only. Animals, such as horses, fish, birds, and rodents, ferrets, spiders, and other reptiles are excluded as pets under this authority because of their size, exotic nature, shipping restrictions, host nation restrictions, and special handling difficulties which pose unavoidable safety or public health concerns.
Service Animals will require a Statement of Assurance, and must be provided to the AMC Passenger Terminal no later than 48 hours prior to aircraft departure. You can access a template below:
Statement of Assurance Template
For more information in regards to AMC Travel, click HERE.
51 SFS Pass and Registration recently moved to an appointment system. To schedule an appointment scan the QR Code below or click on the link. Walk-ins are still available the first hour of the morning and the last hour of the day. Contact Pass and Registration office for more information.
Click HERE for appointments.
AMC SeaTac Gateway - SeaTac
17801 International Blvd
Seattle, WA 98158
24 Hour Flight Recording
Comm: (253) 982-0555
Comm: (253) 982-3504
Fax: (253) 982-3243
DSN Fax: 382-3243
Hours of operation: 7 a.m. to 4 p.m. daily, and evenings on nights of departures.
AMC Gram (Additional Information/Contacts)
Osan Air Base School Registration
Osan Air Base is home to Osan American Elementary School and Osan Middle High School. If you are PCSing to Osan and bringing your family, make sure to register your child for school before you arrive.
Osan American Elementary School
Osan American Middle High School
Find more information about schools, registration, virtual learning, and off-base school options here:
Child and Youth Education Services
All USFK personnel are required to complete training in order to obtain a USFK driver's license.
Military Crisis Line
A national, anonymous, mental health hotline staffed 24/7 with qualified responders from the VA
Call 0808 555 118 from a Korean cell phone, or call +1-800-273-8255 and Press 1, or call DSN 118, or visit http://militarycrisisline.net
Osan Emergency Room (ER)
A Mental Health provider is always on call to assess mental health emergencies
DSN 784-2500, or present to the Emergency Room
Domestic Abuse Victim Advocate (DAVA)
This is a 24/7 resource for those in need of Family Advocacy support.
DSN: 784-5010 (business hours) or COMM: 010-9300-8753 (24/7)
Sexual Assault Response Program (SAPR)
This is a 24/7 resource for those in need of Sexual Assault Response support.
SAPR Hotline: 031-661-7272; DSN 784-7272
DSN (during duty hours): 784-2832
Military and Family Life Counselors (MFLC)
Licensed professionals who can provide problem-focused counseling to service members and their families outside of the medical appointment system. No medical record documentation.
Call AFRC at 784-5440 or https://www.facebook.com/OsanABAirmanFamilyReadinessCenter for contact info.
Chaplains provide 100% confidentiality.
DSN 784-5000 during duty hours, contact via command post after hours DSN 784-7000
Osan Mental Health Clinic.
Active Duty Outpatient Behavioral Health Services; DSN 784-2148
Off Base Counseling Resources near Osan AB (TriCare approved)
- Adaptable Human Solutions (02-749-7915 / https://ahskorea.com/ )
- Mind Care Institute of Korea (010-8263-8277 / http://www.mindcarecenter.co.kr/ )
- Seoul Counseling Center (031-692-5556 / https://seoulcounseling.com/ )
- You & Me Psychological and Consultation Services (02-6929-3014 / http://www.ypcskorea.com/ )
Military OneSource: 1-800-342-9647 or www.militaryonesource.mil
Families OverComing Under Stress (FOCUS)
Resilience enhancing services for service members and their families. Offers telehealth appointments (‘TeleFOCUS’)
www.focusproject.org or call +1-703-784-0189 or email at TeleFOCUS@focusproject.org
Spouse Resiliency Toolkit:
9 online, skills-based and self-paced modules to build healthy family bonds and overcome the unique challenges of military life.
*When calling DSN from a Korean cell phone, dial 0505 before the DSN number.